How to Access Public Assistance Programs
• Screen for potential eligibility of benefits and apply for benefits
online at https://commonhelp.virginia.gov/access/.
Through the CommonHelp portal, you can do the following:
* Screen to see if you may be eligible for benefits.
* Apply for SNAP, Medicaid, TANF, Energy Assistance, and Child Care
* Report changes to your worker online.
* Complete your renewals online.
Medicaid: If you are only interested in applying for
Medical Assistance and your application includes a parent, child and/or
pregnant woman, you can also apply by telephone by calling Cover Virginia
SNAP-TANF-Energy- Medicaid: If you are interested in
applying for additional programs call 1-855-635-4370
• Interviews can often be completed by phone. We recommend that
you call for an appointment, if you would like to apply in person at the
• Walk-in interviews Monday through Friday 9:00 a.m.-5:00 p.m.
• Drop-off completed applications Monday through Friday 9:00 a.m.
– 5:00 p.m.
• Most programs require an interview. Some interviews can be completed
• We screen daily for emergency Supplemental Nutrition Assistance
You may come in and pick up an application and complete it in the office,
or you may call (804) 785-5977 or (804) 769-5003 and request that an application
be sent to you.
Description of Benefit Programs Available
This primarily provides assistance with purchasing home heating fuel and
paying primary heat utility bills.
This is intended to meet a household’s emergency heating need. Assistance
offered includes one-time only heat security deposit, portable heater
for temporary use, purchase of home heating fuel, payment of heat utility
bill, payment for emergency shelter, and/or heating equipment repair/purchase.
This provides purchase or repair of cooling equipment and/or payment for
electricity to operate cooling equipment.
The childcare program provides a subsidy payment to a licensed childcare
provider to assist parents with childcare expenses while they work.
Assistance to Needy Families (TANF)
Provides time limited cash assistance to families in which a minor child
is dependent because of lack of parental support due to death, disability,
and absence from home or unemployment. The child must be under age 18
plus living with a parent or relative. Eligible persons receive Medicaid.
Participants are subject to Employment Services Participation and there
are income and resource limits.
Grant for Aged and/or Disabled
An Auxiliary Grant is a supplement to income for recipients of Supplemental
Security Income (SSI) and certain other aged, blind, or disabled individuals
residing in a licensed assisted living facility or an approved adult foster
Provides cash assistance to non-relative adults providing a stable home
for a child. This is a temporary program.
Nutrition Assistance Program "SNAP"
The program has income and resource limits. Approved recipients are provided
with an Electronic Benefit Transaction Card to purchase food.
Pays health and medical care costs for certain groups of people who have
low income and limited resources.
For additional information
on programs, please visit the website for the Virginia Department of Social
Services at http://www.dss.virginia.gov/
with Federal law and U.S. Department of Agriculture policy, this institution
is prohibited from discrimination for race, color, national origin, religion,
sex, gender identity (including gender expression), sexual orientation,
disability, age, marital status, family/parental status, income derived
from a public assistance program, political beliefs, reprisal or retaliation
for prior civil rights activity.
To file a program complaint of discrimination, complete the USDA Program
Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html,
and at any USDA office, or write a letter addressed to USDA and provide
in the letter all of the information requested in th e form. To request
a copy of the complaint form, call (866) 632-9992. Submit your completed
form or letter to USDA by:
(1) mail: U.S.
Department of Agriculture Office of the Assistant Secretary for Civil
1400 Independence Avenue, SW Washington, D.C. 20250-9410;
(2) fax: (202)
(3) email: email@example.com.
is an equal opportunity provider
To file a complaint
of discrimination, write USDA, Director, Office of Civil Rights. 1400
Independence Avenue, S.W., Washington D.C., 20250-9410 or call (800) 795-3272
(voice) or (202) 720-6382 (TTY). USDA is an equal opportunity provider