Child Protective Services

If you have a concern that a child is being abused or neglected you may call the office at (804) 785-5977 or (804) 769-5003 during office hours or the State Child Abuse/Neglect Hotline at (804) 786-8536 or (800) 552-7096 to report your concerns.

The goal of Child Protective Services is to identify, assess, and provide services to children and families in an effort to protect children, preserve families, whenever possible, and prevent further maltreatment. CPS is non-punitive in its approach and is directed toward enabling families to provide adequate care for their children.

Prevention Services

The goal of Prevention Services is to strengthen families by insuring the safety, permanency and well-being of its children. These services are designed to:

  • Prevent the occurrence (or reoccurrence) of child abuse/neglect from any caretaker
  • Prevent out of home care (including the prevention of foster care)

Children’s Services Act (CSA) Programs

The Children’s Services Act provides a collaborative system of services and funding that is child-centered, family-focused and community-based when addressing the strengths and needs of troubled and at-risk youth and their families. Contact Brittany Lawson at (804) 785-5977 or for more information on the services available through this program.

Foster Care

The Foster Care Program provides services to children and families when circumstances require the child to be temporarily removed from their home. Foster care provides a safe and stable environment for children and older youth until the issues that made placement outside the home necessary are resolved. When a child cannot return home, another permanent home is found for the child through adoption or legal custody by a relative. We are always looking for families to serve as foster parents. If you are interested in being a foster parent for King and Queen, or would like additional information, please call our office at (804)-785-5977 or (804) 769-5003 or email Brittany Lawson at

Adoption Services

Adoption services are offered to the adoptive family when a foster child is adopted from our agency. The department continues to assist the adoptive family to facilitate the child’s adjustment into the new family and to assess the ongoing service needs.

Home Studies

The department is ordered by the Court to conduct an assessment of a home and to make recommendations to the Court to assist in custody decisions.

Employment Services

The Employment Services Program offers assistance in becoming self-sufficient for recipients of TANF and SNAP. The program offers employment-related activities, education, training, and needed support services.

Adult Protective Services

Adult Protective Services includes the identification, receipt and investigation of reports of abuse, neglect or exploitation of adults 60 years of age or older and incapacitated adults age 18 or older. If you have a concern that an older or incapacitated adult is being abused, neglected, or exploited, please contact our office between 9:00 a.m. and 5:00 p.m. Monday-Friday at (804) 785-5977 or call the adult abuse hotline anytime at 1-888-832-3858.

If protective services are needed and accepted by the individual, local department Adult Protective Services workers may arrange for a wide variety of health, housing, social and legal services to stop the mistreatment or prevent further mistreatment. Services offered may include home-based care, transportation, adult day services, adult foster care, nutrition services and legal intervention in order to protect the adult. Services may also be arranged for individuals in emergency situations who lack the capacity to consent to services.

Adult Services

The Adult Services Program assists adults with an impairment who need services or support to enhance self-sufficiency and improve their quality of life. Services offered may include:

  • Home-based services (companion, chore & homemaker services)
  • Adult foster care
  • Adult day care
  • Case management
  • Nutrition
  • Assessments for adults entering or residing in assisted living facilities
  • Screenings for adults who need Medicaid-funded long-term services and supports

For additional information on programs, please visit the website for the Virginia Department of Aging and Rehabilitative Services.